Does my child need a diagnosis to start ABA therapy?

A diagnostic report and physician referral may be required as part of the intake process. Your dedicated Intake Coordinator will help you gather and submit any required documents and explain what is needed before the assessment authorization request is submitted to insurance.

How long does it take to get started?

The source content says most insurance companies take up to two weeks to review and approve the treatment plan after assessment and plan submission. Before that, timing depends on completing intake forms, submitting required documents, receiving assessment authorization, completing the assessment, and assigning the right therapy team.

What documents do I need?

Your Intake Coordinator will help you gather and submit required documents, including your child’s diagnostic report and physician referral. The team will also send simple forms and collect the information needed to request insurance authorization for the assessment.

What happens during the assessment?

Once the assessment is authorized, your child’s Board Certified Behavior Analyst (BCBA) begins a comprehensive assessment to understand your child’s unique strengths, needs, and goals. The process includes a parent interview by phone or telehealth and a one-hour observation with your child, typically in your home.

Will someone guide us through the process?

Yes. When you contact True U ABA, you will be paired with a dedicated Intake Coordinator who guides you through the entire process from start to finish, including forms, documents, insurance authorization, assessment, treatment plan review, and the beginning of services.

The source content lists “No Waitlist” as a reason to work with True U ABA and states that once approved, families can get access to therapy with no wait time. Availability may still depend on approval, scheduling, service needs, and therapy team placement.

Do you accept Medicaid and most insurance plans?

The source content states “Medicaid and Most Insurances Accepted.” If your insurance provider is not listed, the intake team can help explore coverage options, discuss next steps, and determine whether out-of-network billing or another insurance option may be possible.

Get Started - True U ABA

Get Started

Get started with ABA Therapy in North Carolina

Starting ABA therapy can feel overwhelming, but you do not have to navigate the process alone. At True U ABA, we guide families through every step — from intake and assessment to insurance approval and beginning services.

We Are With You

A clearer path from your first question to the start of care.

Starting services can bring a lot of questions, especially around documents, insurance, assessments, and what therapy will actually look like. At True U ABA, your family is guided through the process by a dedicated coordinator who helps keep each step simple and organized.

A dedicated coordinator

You’ll be paired with one person who guides your family from the first message through the start of care.

Help with paperwork

We help gather documents, complete forms, and coordinate with your insurance provider.

Insurance coordination

Our team works directly with your insurance provider to request authorization and keep you updated.

Simple, Supportive Steps

Our ABA Therapy process

Intake & first steps

After you reach out, our team helps your family understand where to begin and what information may be needed.

What we help with

Your dedicated Intake Coordinator helps with forms, required documents, and insurance authorization for your child’s assessment.

What you can expect

We keep the process organized so your family feels supported from the first conversation.

Comprehensive Assessment and Personalized Planning

We take time to understand what daily life looks like at home, school, daycare, or in the community.

Your child’s needs

We look at your child’s strengths, challenges, communication, routines, and support needs.

Meaningful goals

Together, we begin identifying goals that feel practical, personal, and connected to real family life.

Preparing for Therapy Services

We help submit the needed information and keep you updated throughout the insurance process.

Clear communication

Our team explains what is happening, what may be needed, and what families can expect while waiting for approval.

Your child’s plan

Once approved, we create goals that support your child’s growth at home, school, daycare, and in everyday settings.

Beginning the ABA Therapy Journey

Your family begins care with a team that understands your child’s needs and your household priorities.

Real-life progress

Support focuses on everyday changes like communication, routines, independence, transitions, and confidence.

Ongoing guidance

You continue to have support, communication, and guidance as your child’s needs and goals grow over time.

Talk With Our Team

insurance

Insurance Support and Coverage Options

Don’t see your insurance provider listed? Our intake team can help explore available coverage options and discuss next steps with your family. We may be able to bill out-of-network or help you understand other available options.

Medicaid accepted

Most major insurance plans accepted

Insurance coordination included

Out-of-network questions welcome

Our Goal

Why Families Choose True U ABA

One Guided Process

A dedicated coordinator helps your family understand each step.

Insurance Support

Our team helps with documents, authorization, and coverage questions.

Personalized Planning

A BCBA creates a plan based on your child’s strengths, needs, and family goals.

Flexible Service Options

Depending on your child’s needs, services may include in-home ABA therapy, community-based ABA therapy, caregiver training, or a combination of approaches.

Questions Families Ask

Helpful answers before you reach out

Still have questions? Our team is happy to help before you commit to anything.